Know Before You Go

Physical & Mailing Address

• I – 85 South to Exit 28, GA-100N/GA-54/East Main Street
• I – 85 North t0 Exit 28 GA-100W/GA-54/East Main Street

Free parking is available along Main Street and the lot in front of the Theater.  Free parking is also available behind the Theater on Commerce Street.

The Royal Theater’s lobby and auditorium’s Orchestra level are fully accessible for patrons with mobility challenges.

• Wheelchair spaces and companion seating are available on a first-come, first-served basis for all general admission films and live events.
• For reserved seating events, please call the Box Office for assistance in choosing your seats.
• PLEASE NOTE:  The Royal Theater does not have an elevator. The balcony level is only accessible by stairs.

The Royal Theater Box Office is open from 1:00 – 4:00pm Monday – Friday.  For movies and live events, the Box Office will open when the doors open for the first show and will remain open until a half-hour after the last show begins.

Ticketing Terms of Use
The official policy of The Royal Theater is that there are no ticket refunds. Do not order tickets unless you are certain you want them. Before purchasing tickets, it is your responsibility to carefully review your seat location, event, and performance date. For questions, please get in touch with the Box Office at alexandrea.boyett@cityofhogansville.org or (678) 326-6221.

Royal Theater’s child ticket policy is that children under 3 are free for general-seating events. For reserved seating events, everybody needs a ticket — including infants and toddlers — to enter the theatre.

Some events may not be appropriate for children due to content, duration or atmosphere, and we leave discretion to the parent or guardian on attending. We encourage parents and guardians to research the theme and style of the artist or film in question by viewing publicly published examples (YouTube videos, Netflix specials, IMDB, etc.). If a tour or presenter restricts access based on age, that information will be listed on the applicable event page.

Ticket Delivery
Delivery options on the shopping cart page will vary by event.

• If you select, mobile or print-at-home delivery, your tickets will be delivered by email from email address??? Please open your confirmation email and click the View Ticket(s) button to view. If you do not receive the email, please check your SPAM folder. 
• If your tickets are to be “held at will call,” they will be at the venue box office at the time of performance. We also allow you to pick up your order at the box office in advance of the show date to avoid the last-minute rush. To pick up will-call tickets, you must bring a photo ID. If you wish for your tickets to be held for someone else, please either contact the box office in advance of the event, or instruct your guest to bring a photocopy of your photo ID.

Postponement or Cancellation
In the event that a performance is either cancelled or postponed, Royal Theater will attempt to contact every patron via e-mail with details on the status of the event, and inform you of any refund, credit, or exchange procedures. While Royal Theater regrets the inconvenience caused by these circumstances, we cannot be held responsible for any cost or damage such postponement or cancellation may incur. Refunds on tickets purchased are made for cancelled events only. In the event of a postponement, the event promoter is charged with making the final determination of refund availability. Similarly, the conduct of events and performances for tickets purchased is the sole responsibility of the events’ organizers and venue operators, Royal Theater cannot be held responsible or liable for injuries, loss or damages incurred by patrons while attending these events.

Ticket Buyer Beware
Online ticket sales for Royal Theater events are handled exclusively by Bravo Solutions.  For the best available seats — at the originally advertised price — and to reduce the risk of fraud, purchase your tickets directly through our official website (1937RoyalTheater.org), or at the Box Office window.
Please note that only valid Royal Theater tickets will be honored at the door. Your order confirmation will only be delivered from Bravo Solutions, our official ticketing provider, with the email address???? 

Weapons and Prohibited Items Policy
In accordance with Georgia state law, weapons of any kind (including but not limited to firearms, knives of any size, explosives, and pepper spray or mace containers) are prohibited at the Royal Theater.

Prohibited items include oversized bags and backpacks, video cameras, laser pointers, noise makers, weapons, and illegal drugs. We do not allow any outside food or beverage.

Please be aware that all persons entering the venue and their belongings are subject to search, including bag check and metal detectors.  The Royal Theater management or event promoter may also prohibit any other items deemed dangerous or unacceptable at any time.

We can’t wait for you to join us and share the magic of our theater! To help you prepare for your visit, check out a few helpful tidbits below. From arrival times to concessions, we’ve got everything covered to ensure a smooth and enjoyable experience. See you soon!

Royal Theatre’s concessions stand offers a wide variety of movie snacks and a full bar, including:

1. The best popcorn this side of the Mississippi
2. Movie-sized candy
3. Coca-Cola products
4. Bottled water
5. Bottled beer
6. A selection of beer and wine provided by Wild Leap Brew Co.